[{"data":1,"prerenderedAt":573},["ShallowReactive",2],{"docs-navigation":3,"docs:\u002Fdocs\u002Fmanaging-approvals":71,"docs-search-sections":188,"docs-surround:\u002Fdocs\u002Fmanaging-approvals":570},[4],{"title":5,"path":6,"stem":7,"children":8,"icon":10},"Introduction","\u002Fdocs","docs\u002F01.index",[9,11,16,21,26,31,36,41,46,51,56,61,66],{"title":5,"path":6,"stem":7,"icon":10},"ph:book-open-bold",{"title":12,"path":13,"stem":14,"icon":15},"Getting started","\u002Fdocs\u002Fgetting-started","docs\u002F02.getting-started","ph:rocket-launch-bold",{"title":17,"path":18,"stem":19,"icon":20},"Dashboard","\u002Fdocs\u002Fdashboard","docs\u002F03.dashboard","ph:gauge-bold",{"title":22,"path":23,"stem":24,"icon":25},"Kiosk mode","\u002Fdocs\u002Fkiosk","docs\u002F04.kiosk","ph:device-tablet-bold",{"title":27,"path":28,"stem":29,"icon":30},"BYOD self-login","\u002Fdocs\u002Fbyod-self-login","docs\u002F05.byod-self-login","ph:device-mobile-bold",{"title":32,"path":33,"stem":34,"icon":35},"Managing approvals","\u002Fdocs\u002Fmanaging-approvals","docs\u002F06.managing-approvals","ph:check-circle-bold",{"title":37,"path":38,"stem":39,"icon":40},"Sharing a Store","\u002Fdocs\u002Fsharing-a-store","docs\u002F07.sharing-a-store","ph:share-network-bold",{"title":42,"path":43,"stem":44,"icon":45},"Reports","\u002Fdocs\u002Freports","docs\u002F08.reports","ph:chart-bar-bold",{"title":47,"path":48,"stem":49,"icon":50},"Shifts","\u002Fdocs\u002Fshifts","docs\u002F09.shifts","ph:calendar-check-bold",{"title":52,"path":53,"stem":54,"icon":55},"Holidays","\u002Fdocs\u002Fholidays","docs\u002F10.holidays","ph:calendar-star-bold",{"title":57,"path":58,"stem":59,"icon":60},"Leave Policies","\u002Fdocs\u002Fleave-policies","docs\u002F11.leave-policies","ph:umbrella-bold",{"title":62,"path":63,"stem":64,"icon":65},"FAQ","\u002Fdocs\u002Ffaq","docs\u002F12.faq","ph:question-bold",{"title":67,"path":68,"stem":69,"icon":70},"Changelog","\u002Fdocs\u002Fchangelog","docs\u002F13.changelog","ph:list-bullets-bold",{"id":72,"title":32,"body":73,"description":182,"extension":183,"faqs":184,"icon":35,"meta":185,"navigation":184,"ogImage":184,"path":33,"seo":186,"stem":34,"__hash__":187},"docs\u002Fdocs\u002F06.managing-approvals.md",{"type":74,"value":75,"toc":173},"minimark",[76,80,89,94,100,104,126,130,133,147,151,166,170],[77,78,32],"h1",{"id":79},"managing-approvals",[81,82,83,84,88],"p",{},"The ",[85,86,87],"strong",{},"Approvals"," screen is where supervisors review attendance changes that staff submit during the day.",[90,91,93],"h2",{"id":92},"see-it-in-action","See it in action",[95,96],"docs-video",{"caption":97,"src":98,"title":99},"Walk through pending overtime, leave, and manual correction requests from one inbox.","\u002Fvideos\u002Fdemos\u002Fapprovals.mp4","Review and approve a request",[90,101,103],{"id":102},"request-types","Request types",[105,106,107,114,120],"ul",{},[108,109,110,113],"li",{},[85,111,112],{},"Manual correction"," — An employee forgot to clock in or out and is asking you to record the actual time.",[108,115,116,119],{},[85,117,118],{},"Overtime"," — An employee is requesting overtime hours to be credited for a shift.",[108,121,122,125],{},[85,123,124],{},"Leave"," — An employee is requesting paid or unpaid leave for one or more days.",[90,127,129],{"id":128},"reviewing-requests","Reviewing requests",[81,131,132],{},"Each request shows who submitted it, what they are asking for, and any supporting details (date, hours, reason). You can:",[105,134,135,141],{},[108,136,137,140],{},[85,138,139],{},"Approve"," — The request is accepted and reflected in the attendance record.",[108,142,143,146],{},[85,144,145],{},"Reject"," — The request is closed and the employee can see the rejection.",[90,148,150],{"id":149},"tabs","Tabs",[81,152,153,154,157,158,161,162,165],{},"Approvals are organized into tabs so you can focus on what is pending without losing visibility into what was already handled. Switch between ",[85,155,156],{},"Pending",", ",[85,159,160],{},"Approved",", and ",[85,163,164],{},"Rejected"," to audit prior decisions.",[90,167,169],{"id":168},"notifications","Notifications",[81,171,172],{},"Employees see the status of their own requests from the kiosk and any device where they are signed in. They do not need an email account to be notified.",{"title":174,"searchDepth":175,"depth":175,"links":176},"",2,[177,178,179,180,181],{"id":92,"depth":175,"text":93},{"id":102,"depth":175,"text":103},{"id":128,"depth":175,"text":129},{"id":149,"depth":175,"text":150},{"id":168,"depth":175,"text":169},"Review overtime, leave, and manual attendance correction requests from one inbox.","md",null,{},{"title":32,"description":182},"WxSdzfNlkpzOYU27x_X-1r5kqIaSEaj-awC2IiH5deE",[189,194,198,203,208,211,215,218,223,228,233,238,243,248,253,258,261,265,270,276,281,286,291,294,298,301,306,311,316,321,324,328,333,338,343,348,353,358,363,365,369,372,376,380,384,387,390,394,399,404,409,414,418,422,425,430,435,440,443,447,452,457,460,464,469,474,479,484,487,491,496,501,506,511,516,519,523,528,533,538,543,548,553,556,560,565],{"id":6,"title":190,"titles":191,"content":192,"level":193},"Welcome to ClockTap",[],"Browser-based attendance tracking for store teams and small businesses. Learn how ClockTap helps you clock in, manage attendance, and review requests from one dashboard.",1,{"id":195,"title":190,"titles":196,"content":197,"level":193},"\u002Fdocs#welcome-to-clocktap",[],"ClockTap is a browser-based attendance system built for Philippine store teams and small businesses. No biometric hardware, no installs — just a tablet or phone running a modern browser. This documentation walks you through setting up your workspace, pairing a kiosk, managing employees, reviewing approvals, and exporting reports.",{"id":199,"title":200,"titles":201,"content":202,"level":175},"\u002Fdocs#what-you-can-do-with-clocktap","What you can do with ClockTap",[190],"Clock in from a kiosk — Turn any browser into a secure shared time clock with PIN sign-in.Manage employees per store — Add staff, assign roles, and group them by branch.Review requests — Approve overtime, leave, and manual corrections from one inbox.Track attendance trends — See late arrivals, overtime, and daily summaries at a glance.Export records — Download CSV reports for payroll and audits.",{"id":204,"title":205,"titles":206,"content":207,"level":175},"\u002Fdocs#new-here","New here?",[190],"Start with the Getting started guide to set up your first store and pair a kiosk in a few minutes. If you have questions, the FAQ covers the most common topics.",{"id":13,"title":12,"titles":209,"content":210,"level":193},[],"Create your workspace, choose a clock-in method, add a store, invite your team, and start tracking time.",{"id":212,"title":12,"titles":213,"content":214,"level":193},"\u002Fdocs\u002Fgetting-started#getting-started",[],"Follow these steps to roll out ClockTap to your first store. The setup wizard walks you through each one.",{"id":216,"title":93,"titles":217,"content":174,"level":175},"\u002Fdocs\u002Fgetting-started#see-it-in-action",[12],{"id":219,"title":220,"titles":221,"content":222,"level":175},"\u002Fdocs\u002Fgetting-started#_1-create-your-workspace","1. Create your workspace",[12],"Sign up with your work email from the landing page. Your first workspace is provisioned automatically on the free Starter plan — no credit card required.",{"id":224,"title":225,"titles":226,"content":227,"level":175},"\u002Fdocs\u002Fgetting-started#_2-choose-how-your-team-clocks-in","2. Choose how your team clocks in",[12],"The setup wizard opens by asking how your team will clock in. Pick the setup that fits how your store works — you can change it later from store settings: Kiosk — Staff clock in on a shared store device (a tablet, phone, or browser) using their PIN.Personal devices — Each employee clocks in from their own phone. Every employee needs an email so they can be invited.Mixed — Run a shared kiosk and personal-device clock-in at the same time.",{"id":229,"title":230,"titles":231,"content":232,"level":175},"\u002Fdocs\u002Fgetting-started#_3-add-your-first-store","3. Add your first store",[12],"Give your store a name and details. Stores are the unit of grouping for employees, kiosks, and attendance records — each store has its own clock-in setup and its own attendance feed. You can add as many stores as your plan allows.",{"id":234,"title":235,"titles":236,"content":237,"level":175},"\u002Fdocs\u002Fgetting-started#_4-add-employees","4. Add employees",[12],"Add each team member with their name, role, and PIN. If you chose Personal devices (or Mixed), add each employee's email so they can be invited to clock in from their own phone. You can also import employees in bulk later from the Employees screen.",{"id":239,"title":240,"titles":241,"content":242,"level":175},"\u002Fdocs\u002Fgetting-started#_5-set-a-schedule","5. Set a schedule",[12],"Assign shifts so ClockTap can flag late arrivals and overtime against each employee's expected hours. This step is optional — you can skip it and add schedules later.",{"id":244,"title":245,"titles":246,"content":247,"level":175},"\u002Fdocs\u002Fgetting-started#_6-start-clocking-in","6. Start clocking in",[12],"Depending on the method you picked in step 2: Kiosk — Open the Kiosk screen on the shared device, sign in with the kiosk-only account created with your store, and the device is paired to that branch. Staff clock in by tapping their PIN.Personal devices — Each invited employee accepts their email invite, sets a password, and clocks in from their own phone at \u002Fapp\u002Fclock. See BYOD self-login for the full flow.",{"id":249,"title":250,"titles":251,"content":252,"level":175},"\u002Fdocs\u002Fgetting-started#_7-review-attendance","7. Review attendance",[12],"Back in the admin dashboard, open Attendance to see live clock-ins, late arrivals, and overtime. Use the date range picker to filter by day, week, or month, and export to Excel for payroll.",{"id":254,"title":255,"titles":256,"content":257,"level":175},"\u002Fdocs\u002Fgetting-started#next-steps","Next steps",[12],"BYOD self-login — let staff clock in from their own phones.Share a store with a business partner or manager as a co-owner.Read Managing approvals to learn how leave and overtime requests flow through the system.Read the FAQ for answers to common setup questions.",{"id":18,"title":17,"titles":259,"content":260,"level":193},[],"Your daily command center — today's attendance, who's clocked in, pending approvals, and switching between a single store or all stores.",{"id":262,"title":17,"titles":263,"content":264,"level":193},"\u002Fdocs\u002Fdashboard#dashboard",[],"The dashboard is the first thing you see after signing in. It rolls up the day at a glance: today's attendance, who's late, pending approvals, a live list of who's clocked in, and a weekly attendance trend.",{"id":266,"title":267,"titles":268,"content":269,"level":175},"\u002Fdocs\u002Fdashboard#viewing-all-your-stores","Viewing all your stores",[17],"If you manage more than one store, the dashboard can show a single store or roll up all stores at once. There are two ways to switch, and they stay in sync.",{"id":271,"title":272,"titles":273,"content":274,"level":275},"\u002Fdocs\u002Fdashboard#from-the-dashboard-header","From the dashboard header",[17,267],"Next to the greeting at the top of the dashboard there's a store pill showing the current scope. Click it and choose All Stores to roll up every branch, or pick a single store to focus on just that branch. The pill shows a storefront icon for a single store and a buildings icon for all stores.",3,{"id":277,"title":278,"titles":279,"content":280,"level":275},"\u002Fdocs\u002Fdashboard#from-the-sidebar","From the sidebar",[17,267],"The store selector at the top of the sidebar does the same thing from anywhere in the app. Open it and choose All Stores or any single store. Your choice is remembered the next time you sign in. Note: The All Stores option only appears when your workspace has more than one store. Every screen — attendance, approvals, reports, shifts — respects the scope you pick here.",{"id":282,"title":283,"titles":284,"content":285,"level":175},"\u002Fdocs\u002Fdashboard#whats-on-the-dashboard","What's on the dashboard",[17],"Today's Attendance — how many scheduled employees have clocked in so far.Late Today — employees who clocked in past their grace period.Pending — approvals waiting for review; click through to the Approvals inbox.Employee status — a live list of who is currently clocked in, with on-time, early, or late badges.Attendance trend — a quick weekly bar chart with a week-over-week delta.Pending requests — manual entries, overtime, and leave awaiting action.",{"id":287,"title":288,"titles":289,"content":290,"level":175},"\u002Fdocs\u002Fdashboard#setup-reminders","Setup reminders",[17],"When a store is missing key configuration, the dashboard surfaces a banner with a shortcut — for example, to set up a holiday calendar or enable a leave policy. Dismiss it once a store is configured, and it won't return for that store.",{"id":23,"title":22,"titles":292,"content":293,"level":193},[],"Turn any tablet, phone, or shared browser into a secure attendance kiosk for your store.",{"id":295,"title":22,"titles":296,"content":297,"level":193},"\u002Fdocs\u002Fkiosk#kiosk-mode",[],"The kiosk turns a shared device at your store into the official time clock. Employees clock in and out with a PIN — nothing to install, no biometric hardware required.",{"id":299,"title":93,"titles":300,"content":174,"level":175},"\u002Fdocs\u002Fkiosk#see-it-in-action",[22],{"id":302,"title":303,"titles":304,"content":305,"level":175},"\u002Fdocs\u002Fkiosk#hardware","Hardware",[22],"Any device with a modern browser works: A wall-mounted tablet (iPad, Android, or Windows tablet)A phone left on the counterA laptop or desktop browser The kiosk works offline for short network drops and syncs automatically when the connection is restored.",{"id":307,"title":308,"titles":309,"content":310,"level":175},"\u002Fdocs\u002Fkiosk#pairing-the-kiosk","Pairing the kiosk",[22],"Open \u002Fkiosk on the device you want to use as the time clock.Sign in with your store's kiosk account.The device is now paired to that branch and ready for employee PINs. You can re-pair a device at any time by signing out and signing in again with a different store account.",{"id":312,"title":313,"titles":314,"content":315,"level":175},"\u002Fdocs\u002Fkiosk#installing-as-a-pwa","Installing as a PWA",[22],"ClockTap is a Progressive Web App. After pairing, use your browser's Install app option to add ClockTap to the device home screen and run it full-screen.",{"id":317,"title":318,"titles":319,"content":320,"level":175},"\u002Fdocs\u002Fkiosk#recent-activity","Recent activity",[22],"The kiosk shows the most recent clock-ins so employees can confirm their action went through. Anyone with admin access can review the full attendance feed from the dashboard.",{"id":28,"title":27,"titles":322,"content":323,"level":193},[],"Let staff clock in from their own devices with location-based security.",{"id":325,"title":27,"titles":326,"content":327,"level":193},"\u002Fdocs\u002Fbyod-self-login#byod-self-login",[],"Bring Your Own Device (BYOD) lets employees clock in and out from their personal phone or browser, without needing a shared kiosk. Each staff member gets their own account and can only manage their own attendance.",{"id":329,"title":330,"titles":331,"content":332,"level":175},"\u002Fdocs\u002Fbyod-self-login#how-it-works","How it works",[27],"An owner or co-owner enrolls the employee from their profile and sends an email inviteThe employee accepts the invite, sets a password, and signs in at \u002Fapp\u002FclockThe personal clock page shows only their data: shifts, attendance, and requestsClock actions use the same geo-fencing and WiFi allowlist as the kiosk You can run BYOD on its own, or alongside a shared kiosk — pick Personal devices or Mixed when you set up the store, or switch later in store settings.",{"id":334,"title":335,"titles":336,"content":337,"level":175},"\u002Fdocs\u002Fbyod-self-login#enrolling-staff","Enrolling staff",[27],"Owners and co-owners invite employees from the employee detail page: Open Employees and select a staff memberFind the Personal device login card and turn the switch onEnter the employee's personal email and click Invite emailThe employee accepts the invite from their inbox and creates their passwordThey can now sign in at \u002Fapp\u002Fclock from any browser or install ClockTap as a PWA on their phone The card shows a status badge — Invite pending, Active, or Disabled — so you always know where each employee stands. If the store has no geo-fence or allowed networks yet, a warning appears on the card; staff can clock in from anywhere until you configure restrictions under Stores → Edit → Restrictions.",{"id":339,"title":340,"titles":341,"content":342,"level":175},"\u002Fdocs\u002Fbyod-self-login#the-my-clock-page","The My Clock page",[27],"After signing in, employees land on My Clock (\u002Fapp\u002Fclock): Clock in \u002F out — same start\u002Fend time display as the kioskToday's shift — tap View all for the next seven daysAttendance — recent clock-ins for the current weekCorrections, Overtime, and Leaves — file and track requests without opening the dashboard Bookmark \u002Fapp\u002Fclock or add ClockTap to the home screen for one-tap access on a personal device.",{"id":344,"title":345,"titles":346,"content":347,"level":175},"\u002Fdocs\u002Fbyod-self-login#security","Security",[27],"Self-login respects the same restrictions configured for your kiosk: Geo-fencing — Clock actions require a location within the configured radiusWiFi allowlist — Devices must be on an approved network (by public IP)Restriction mode — Choose whether to require ALL conditions or ANY condition",{"id":349,"title":350,"titles":351,"content":352,"level":175},"\u002Fdocs\u002Fbyod-self-login#what-employees-can-do","What employees can do",[27],"Staff with self-login can: Clock in and out from their own deviceView their attendance historySee upcoming shiftsFile manual entry correctionsSubmit overtime requestsFile leave requestsCancel pending requests They cannot: View other employees' dataApprove or reject requestsManage store settingsAccess the dashboard or reports",{"id":354,"title":355,"titles":356,"content":357,"level":175},"\u002Fdocs\u002Fbyod-self-login#supervisors","Supervisors",[27],"Supervisors get the same self-service surface plus their approval powers. They can: Clock in\u002Fout via \u002Fapp\u002Fclock (self-scoped)View their own attendance and shiftsAccess the full dashboard to approve requestsManage store settings (if granted)",{"id":359,"title":360,"titles":361,"content":362,"level":175},"\u002Fdocs\u002Fbyod-self-login#disabling-self-login","Disabling self-login",[27],"If an employee loses their device or should no longer have self-login access: Open their employee pageOn the Personal device login card, turn the switch offTheir sessions are revoked and they can no longer access \u002Fapp\u002Fclock Turn the switch back on to restore access. To clear the email entirely, use the trash button next to it and confirm — a fresh invite is required to re-enroll.",{"id":33,"title":32,"titles":364,"content":182,"level":193},[],{"id":366,"title":32,"titles":367,"content":368,"level":193},"\u002Fdocs\u002Fmanaging-approvals#managing-approvals",[],"The Approvals screen is where supervisors review attendance changes that staff submit during the day.",{"id":370,"title":93,"titles":371,"content":174,"level":175},"\u002Fdocs\u002Fmanaging-approvals#see-it-in-action",[32],{"id":373,"title":103,"titles":374,"content":375,"level":175},"\u002Fdocs\u002Fmanaging-approvals#request-types",[32],"Manual correction — An employee forgot to clock in or out and is asking you to record the actual time.Overtime — An employee is requesting overtime hours to be credited for a shift.Leave — An employee is requesting paid or unpaid leave for one or more days.",{"id":377,"title":129,"titles":378,"content":379,"level":175},"\u002Fdocs\u002Fmanaging-approvals#reviewing-requests",[32],"Each request shows who submitted it, what they are asking for, and any supporting details (date, hours, reason). You can: Approve — The request is accepted and reflected in the attendance record.Reject — The request is closed and the employee can see the rejection.",{"id":381,"title":150,"titles":382,"content":383,"level":175},"\u002Fdocs\u002Fmanaging-approvals#tabs",[32],"Approvals are organized into tabs so you can focus on what is pending without losing visibility into what was already handled. Switch between Pending, Approved, and Rejected to audit prior decisions.",{"id":385,"title":169,"titles":386,"content":172,"level":175},"\u002Fdocs\u002Fmanaging-approvals#notifications",[32],{"id":38,"title":37,"titles":388,"content":389,"level":193},[],"Give a business partner or manager co-owner access to a store, so you can run it together.",{"id":391,"title":37,"titles":392,"content":393,"level":193},"\u002Fdocs\u002Fsharing-a-store#sharing-a-store",[],"Running a branch with a business partner or manager? You can give another store owner co-owner access to a store, so you both manage it side by side — same employees, kiosks, attendance, and settings.",{"id":395,"title":396,"titles":397,"content":398,"level":175},"\u002Fdocs\u002Fsharing-a-store#add-a-co-owner","Add a co-owner",[37],"From Stores, open a store's ⋮ menu and choose Share, then: Enter the co-owner's email address and select Add.If they don't have an account yet, ClockTap sends them an invite — the entry shows Invite sent until they accept.Once they accept and sign in with that email, they become a co-owner of the store. You can add more than one co-owner to the same store — useful when a branch is run by a small team of partners.",{"id":400,"title":401,"titles":402,"content":403,"level":175},"\u002Fdocs\u002Fsharing-a-store#what-a-co-owner-can-do","What a co-owner can do",[37],"Co-owners get the same access to that store as you: managing employees, shifts, holidays, leave policies, approvals, and reports. The only thing reserved to the original owner is sharing itself — co-owners can't add or remove other co-owners.",{"id":405,"title":406,"titles":407,"content":408,"level":175},"\u002Fdocs\u002Fsharing-a-store#remove-a-co-owner","Remove a co-owner",[37],"Open the same Share dialog and remove the co-owner from the list. Their access ends immediately. If they only had a pending invite, removing it cancels the invitation.",{"id":410,"title":411,"titles":412,"content":413,"level":175},"\u002Fdocs\u002Fsharing-a-store#scope","Scope",[37],"Sharing is per store. A co-owner you add to one branch doesn't gain access to your others — share each store you want them to help run.",{"id":43,"title":415,"titles":416,"content":417,"level":193},"Reports and exports",[],"Track attendance trends and export records for payroll.",{"id":419,"title":415,"titles":420,"content":421,"level":193},"\u002Fdocs\u002Freports#reports-and-exports",[],"ClockTap rolls up daily activity into a single attendance dashboard so you can spot trends without exporting first.",{"id":423,"title":93,"titles":424,"content":174,"level":175},"\u002Fdocs\u002Freports#see-it-in-action",[415],{"id":426,"title":427,"titles":428,"content":429,"level":175},"\u002Fdocs\u002Freports#daily-summary","Daily summary",[415],"The dashboard summary shows, for the selected date range: Total clock-insLate arrivalsOvertime hoursPending approvals Use the store dropdown to filter to a single branch or view all stores together.",{"id":431,"title":432,"titles":433,"content":434,"level":175},"\u002Fdocs\u002Freports#attendance-table","Attendance table",[415],"Below the summary you'll see a row per employee with their clock-in, clock-out, and status (on time, late, overtime). Sort and filter to find a specific person or shift.",{"id":436,"title":437,"titles":438,"content":439,"level":175},"\u002Fdocs\u002Freports#exporting","Exporting",[415],"Click Export Excel to download a payroll-ready .xlsx workbook. Choose a specific store first — exports are generated per store and honor the active date range. The workbook contains one sheet per employee. Each sheet includes the selected date range up to today, with a row for every clocked shift and scheduled day the system can evaluate. Columns included: In Date, Clock In, Out Date, and Clock Out — the recorded attendance timestamps in the store timezone.Schedule — the assigned shift time, Rest Day, or Open Hour.Working Hours — the actual hours between clock-in and clock-out.Approved Hours — the payable hours ClockTap calculates after late arrivals, undertime, approved leave, and approved overtime.Status — on-time, late, undertime, absent, rest day, open hour, or leave status.Late (hrs) — late arrival plus undertime, shown as decimal hours.Overtime (hrs), Overtime Type, and Overtime Status — overtime amount, whether it is regular or rest-day overtime, and whether it is approved, pending, or rejected.Holiday and Holiday Type — matching store holidays and their classification. Holiday rows are highlighted in yellow, rest-day rows are highlighted in blue, and each employee sheet ends with a Total Hours row using the employee's total approved hours. If you need a different format or shape, let us know — see the FAQ for how to request it.",{"id":48,"title":47,"titles":441,"content":442,"level":193},[],"How to set up shift templates and assign weekly schedules on the Shifts page.",{"id":444,"title":47,"titles":445,"content":446,"level":193},"\u002Fdocs\u002Fshifts#shifts",[],"The Shifts page is where you define the shifts your store runs and assign them to your team. It's worth getting right early — late detection, overtime, and payroll all key off shift assignments. The page has two tabs: Templates — reusable shift times (a name plus start and end), defined once and reused everywhere.Assignments — which employee works which shift, on which days.",{"id":448,"title":449,"titles":450,"content":451,"level":175},"\u002Fdocs\u002Fshifts#step-1-create-your-shift-templates","Step 1 — Create your shift templates",[47],"Open the Templates tab and select New Template. A template has four fields: Name — what the shift is called (e.g. Mid Shift).Start time and End time — when the shift runs.Unpaid break (minutes) — break time deducted from the shift, so paid hours reflect actual work. It defaults to 60 minutes; set it to 0 for shifts with no unpaid break. Save, and the template is available whenever you assign shifts. The Templates list shows each shift's total span alongside its paid hours — for example a 9:00 AM – 6:00 PM shift with a 60-minute break reads 9h span · 8h paid. Define the shifts your store actually uses — for example: Morning — 7:00 AM – 4:00 PMMid — 9:00 AM – 6:00 PMClosing — 2:00 PM – 10:00 PM Templates turn assigning a schedule into a few clicks instead of retyping times.",{"id":453,"title":454,"titles":455,"content":456,"level":175},"\u002Fdocs\u002Fshifts#step-2-assign-shifts-to-employees","Step 2 — Assign shifts to employees",[47],"Switch to the Assignments tab and choose an employee. Their monthly calendar shows the schedule that applies each day, while the Weekly schedule panel lists the active patterns by effective date. Select Edit weekly schedule to set the employee's typical week, then: Choose the Effective from date for when the pattern starts.Set each day to a shift template, Rest day, or Open (open hours, no fixed shift).Use + New template if you need a shift time that does not exist yet.Save the week. Assignments recur by day of week from the effective date. If a schedule changes later, create a new weekly pattern with a later effective date; the calendar keeps older dates tied to the old pattern and future dates tied to the new one.",{"id":53,"title":52,"titles":458,"content":459,"level":193},[],"Manage each store's holiday calendar — load a country's national holidays and add your own custom days.",{"id":461,"title":52,"titles":462,"content":463,"level":193},"\u002Fdocs\u002Fholidays#holidays",[],"Each store keeps its own holiday calendar. ClockTap can load a country's national holidays automatically, and you can layer your own custom holidays on top — like a store anniversary, a local fiesta, or a one-off closure. Holidays feed into pay calculations, so keeping the calendar accurate keeps payroll accurate. Open Holidays from the sidebar, then pick the store you want to manage from the store picker.",{"id":465,"title":466,"titles":467,"content":468,"level":175},"\u002Fdocs\u002Fholidays#adding-a-custom-holiday","Adding a custom holiday",[52],"To add a holiday that isn't part of the national calendar: Select the store from the store picker, then open Holidays.Click Add Holiday.Pick the date. Use the year arrows at the top to move between years.Give the holiday a name (for example, Store Anniversary).Choose the holiday type — this controls how the day is paid.Click Add Holiday to save. It appears on the calendar straight away with a Custom marker.",{"id":470,"title":471,"titles":472,"content":473,"level":175},"\u002Fdocs\u002Fholidays#holiday-types","Holiday types",[52],"The holiday type tells the payroll calculation how to treat hours worked on that day: Regular Holiday — the highest premium; used for national regular holidays.Special Non-Working Holiday — a premium applies to hours worked, but the day is otherwise non-working.Special Working Holiday — a normal working day with no premium.",{"id":475,"title":476,"titles":477,"content":478,"level":175},"\u002Fdocs\u002Fholidays#country-calendar","Country calendar",[52],"Choose a country calendar to load that country's national holidays automatically for the selected year. Country holidays are marked separately from your custom ones, so you can always tell what came from the calendar and what you added.",{"id":480,"title":481,"titles":482,"content":483,"level":175},"\u002Fdocs\u002Fholidays#editing-and-hiding-holidays","Editing and hiding holidays",[52],"Custom holidays can be edited or deleted at any time.Country holidays can be edited for a single store (for example, to rename one or move its observed date) or hidden when your store stays open that day. Hidden and edited country holidays are tagged so the change is easy to spot — and easy to undo. Holidays are configured per store, so a closure at one branch never affects another.",{"id":58,"title":57,"titles":485,"content":486,"level":193},[],"Configure how vacation and sick leave accrue, reset, and carry over — at the store level, per employee, or with manual adjustments.",{"id":488,"title":57,"titles":489,"content":490,"level":193},"\u002Fdocs\u002Fleave-policies#leave-policies",[],"A leave policy decides how much vacation and sick leave your team starts with, how it grows over time, and what happens to unused days at the end of the year. ClockTap tracks vacation and sick balances; every accrual, reset, carryover, and approved request is recorded as a transaction, so a balance is always something you can trace back. There are three places leave is configured, and they stack in this order: Store policy — the default rules everyone in a store inherits.Per-employee policy — an override for one person, when their terms differ.Manual adjustments — a one-off correction to a single balance.",{"id":492,"title":493,"titles":494,"content":495,"level":175},"\u002Fdocs\u002Fleave-policies#step-1-set-the-store-policy","Step 1 — Set the store policy",[57],"The store policy is the baseline every employee inherits. Open Stores from the sidebar, open a store's ⋮ menu and choose Edit, then switch to the Leave Policy tab. Turn on Enable leave policy to start tracking balances for the store. While it's off, no balances, accruals, or resets are recorded. Once enabled, decide how balances are granted: Fixed starting balance — leave Enable monthly accrual off and set Starting vacation leave \u002F Starting sick leave, the balance an employee begins with when they join or at the start of a new leave cycle.Monthly accrual — turn on Enable monthly accrual if balances should instead grow automatically each month, then set the Vacation and Sick monthly accrual (the days added to each balance every month). Turning accrual on clears the fixed starting balances, since the two are alternatives.Reset schedule — when balances reset each year. Every Jan 1 resets everyone on January 1st; Custom Date lets you pick a specific month and day.Reset mode — what happens to unused days at reset:\nBalance Only — unused leave is discarded.Carryover All — all unused leave moves into the next cycle.Carryover Capped — unused leave carries over up to a limit. This reveals Vacation and Sick carryover caps; anything above the cap is forfeited. Save with Save Changes. The policy applies to every employee in that store who hasn't been given their own. Leave policies are configured per store, so each branch can run its own accrual and reset rules.",{"id":497,"title":498,"titles":499,"content":500,"level":175},"\u002Fdocs\u002Fleave-policies#step-2-override-the-policy-for-one-employee","Step 2 — Override the policy for one employee",[57],"When a single employee's terms differ — a longer-tenured hire with more vacation, say — give them their own policy instead of changing the store default. Open the employee from the Employees list, choose Edit, and open the Leave Policy tab. The Leave Policy Mode decides where their rules come from: Inherit Store Policy (default) — the employee follows the store policy. Nothing else to set.Custom Policy — the employee gets their own rules. The same fields as the store policy appear — starting balances, monthly accrual, reset schedule, reset mode, and carryover caps — and what you set here replaces the store policy for this employee only. Switching back to Inherit Store Policy at any time drops the override and returns them to the store default.",{"id":502,"title":503,"titles":504,"content":505,"level":175},"\u002Fdocs\u002Fleave-policies#step-3-make-a-manual-adjustment","Step 3 — Make a manual adjustment",[57],"Sometimes a balance just needs a one-off correction — granting a few extra days, or clawing back days credited in error — without touching the policy or any past leave requests. On the employee's profile, open Manual Adjustment: Pick the leave type — Vacation or Sick.Enter the amount — a positive number adds days, a negative number removes them.Add a short reason so the transaction history stays clear about why the balance changed. The adjustment posts immediately and updates the available balance. It shows up in the employee's Leave History as a manual transaction, separate from accruals and requests.",{"id":507,"title":508,"titles":509,"content":510,"level":175},"\u002Fdocs\u002Fleave-policies#how-a-balance-is-built","How a balance is built",[57],"A balance isn't a single number you edit — it's the running total of everything that's happened to it. On an employee's profile, the Leave Balance tab breaks down where the available figure comes from, and Leave History lists every transaction: Opening balance — the starting days from the policy.Monthly accrual — days added each month, if accrual is on.Carryover — days brought forward from the previous cycle at reset.Manual adjustment — your one-off corrections.Reservation — days held when an employee files leave from the kiosk, deducted while the request is pending or approved. Because the balance is the sum of these, every change is auditable — you can always see why a number is what it is.",{"id":512,"title":513,"titles":514,"content":515,"level":175},"\u002Fdocs\u002Fleave-policies#how-it-connects-to-the-rest-of-clocktap","How it connects to the rest of ClockTap",[57],"Employees file leave from the kiosk, which reserves the days against their balance. See Kiosk.Pending leave requests land in Approvals for a manager to approve or reject; rejecting releases the reserved days back. See Managing Approvals.Set up a store's leave policy before your team starts filing leave, so balances are right from day one.",{"id":63,"title":62,"titles":517,"content":518,"level":193},[],"Frequently asked questions about ClockTap workspaces, kiosks, billing, and data.",{"id":520,"title":521,"titles":522,"content":174,"level":193},"\u002Fdocs\u002Ffaq#frequently-asked-questions","Frequently asked questions",[],{"id":524,"title":525,"titles":526,"content":527,"level":175},"\u002Fdocs\u002Ffaq#do-i-need-biometric-hardware","Do I need biometric hardware?",[521],"No. ClockTap is browser-based. Employees clock in with a PIN on any tablet, phone, or shared browser.",{"id":529,"title":530,"titles":531,"content":532,"level":175},"\u002Fdocs\u002Ffaq#does-the-kiosk-work-offline","Does the kiosk work offline?",[521],"The kiosk handles short network drops and syncs once the connection is restored. For long outages we recommend a backup paper log so you can reconcile after the fact.",{"id":534,"title":535,"titles":536,"content":537,"level":175},"\u002Fdocs\u002Ffaq#what-devices-are-supported","What devices are supported?",[521],"Any modern browser (Chrome, Safari, Firefox, Edge) on a tablet, phone, laptop, or desktop. Installing ClockTap as a PWA gives the kiosk a full-screen, app-like experience.",{"id":539,"title":540,"titles":541,"content":542,"level":175},"\u002Fdocs\u002Ffaq#is-there-a-free-plan","Is there a free plan?",[521],"Yes. The Starter plan is free, no credit card required. See Pricing on the landing page for current limits.",{"id":544,"title":545,"titles":546,"content":547,"level":175},"\u002Fdocs\u002Ffaq#how-is-data-stored","How is data stored?",[521],"Attendance records are stored in a managed Postgres database (Neon). You can export your data as CSV at any time from the Reports screen.",{"id":549,"title":550,"titles":551,"content":552,"level":175},"\u002Fdocs\u002Ffaq#how-do-i-contact-support","How do I contact support?",[521],"Join our community Facebook group and post your question there — we'll get back to you. If you have a feature request, include a brief description of what you're trying to accomplish.",{"id":68,"title":67,"titles":554,"content":555,"level":193},[],"Notable updates and releases for ClockTap.",{"id":557,"title":67,"titles":558,"content":559,"level":193},"\u002Fdocs\u002Fchangelog#changelog",[],"A running list of notable updates to ClockTap. We'll add entries here as new features ship.",{"id":561,"title":562,"titles":563,"content":564,"level":175},"\u002Fdocs\u002Fchangelog#june-2026","June 2026",[67],"Choose how your team clocks in. Setup now starts by picking a clock-in method — a shared Kiosk, Personal devices, or Mixed (both at once). Change it any time from store settings.Clock in from your own phone. Staff can now clock in and out from their personal device, with the same geo-fencing and WiFi security as the kiosk. No shared tablet required. See BYOD self-login.One place for staff self-service. Clocking in, viewing shifts, checking attendance, and filing corrections\u002Fovertime\u002Fleave requests now live together on the My Clock page at \u002Fapp\u002Fclock.Faster guided onboarding. The setup wizard walks you through clock-in method, store, employees, and schedule, so a new store is ready in minutes.Attendance export to Excel. Export your attendance range to a spreadsheet for payroll, with absent days highlighted.Stronger kiosk security. Added rate limiting on kiosk PIN sign-in to protect against repeated guesses.",{"id":566,"title":567,"titles":568,"content":569,"level":175},"\u002Fdocs\u002Fchangelog#earlier","Earlier",[67],"Public documentation section launched at \u002Fdocs.Approvals inbox with manual correction, overtime, and leave request flows.Multi-store attendance dashboard with CSV export.Kiosk PWA with offline-tolerant clock-in.Per-store kiosk pairing and PIN sign-in.",[571,572],{"title":27,"path":28,"stem":29,"description":323,"children":-1},{"title":37,"path":38,"stem":39,"description":389,"children":-1},1781704914437]